Privacy Policy

Effective Date: [Insert Date]

At Romantic Odyssey, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.romanticodyssey.com, book services, or interact with us. By using our services, you agree to the terms of this policy.

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1. Information We Collect

We collect personal and non-personal information to provide and improve our services, including:

a. Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Information (when applicable)

• Travel Details (pickup/drop-off location, flight numbers, etc.)

b. Automatically Collected Information

• IP address

• Browser type

• Device information

• Website interaction behavior (cookies and analytics)

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2. How We Use Your Information

We use the information collected to:

• Provide, manage, and confirm your bookings

• Communicate with you about your reservations or inquiries

• Send important service updates or promotional offers (with your consent)

• Improve website functionality and user experience

• Comply with legal obligations

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3. Legal Basis for Processing (GDPR)

We process your data based on:

• Contractual necessity – to fulfill the service you requested

• Legal obligations – for tax or regulatory compliance

• Legitimate interest – to improve our services and customer experience

• Consent – for marketing communications (you may withdraw at any time)

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4. Data Sharing and Disclosure

We do not sell your data. We may share your data with:

• Trusted service providers (e.g., chauffeurs, tour guides) for operational needs

• Payment processors (e.g., PayPal, Stripe)

• Authorities when legally required

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic

• Remember your preferences

• Enhance user experience

You can control cookie preferences in your browser settings.

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6. Data Security

We implement appropriate technical and organizational measures to secure your data, including HTTPS encryption, firewalls, and limited access controls.

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7. Your Rights (EU/EEA Residents)

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• File a complaint with CNPD (Portuguese Data Protection Authority)

To exercise your rights, contact us at: romanticodyssey@outlook.pt

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8. Data Retention

We retain your data only as long as necessary:

• For the purposes outlined above

• To comply with legal and tax obligations

• To resolve disputes and enforce agreements

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

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10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with a revised “Effective Date”. We encourage you to review it regularly.

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12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Romantic Odyssey

Email: info@romanticodyssey.com

Phone: +351 919 732 224

Website: www.romanticodyssey.com